When looking for a great franchise opportunity, franchise prospects are sold on dreams–dreams that revolve around awesome-looking stores and a best in class product. But that’s not what sophisticated franchisees are interested in buying. Instead, they’re on the hunt for something much more. They want to invest in a culture they believe in.

This is why at Toppers, pizza culture is our defining why: The combination of a great pizza product and a true passion for leveraging culture to drive our business. Toppers is powered by passion with an obsessive compulsion to give customers exactly what they want. The entire system is proud of what we have built. And, most importantly, Toppers gets that anything in life worth doing has to be fun.

From boomerang pizza people (those who remember the rush of working in the pizza business) to business leaders who desire something more, Toppers is growing through a pack of passionate franchisees who live
and breathe our core values:

OUR CORE VALUES

Living these values, every day and in every store, is the only way we can fulfill our
mission to be the best pizza company in the world.

Never Settle means just that–we’re unwilling to settle for anything less than our best. This starts with fostering a culture that people want to be a part of.

We put our culture front and center as we continue to open up new locations across the country. We’re not trying to be just another big, impersonal chain in the pizza business. Toppers is committed to challenging the norm and embracing innovation to achieve one simple thing: make better pizza. Our door is always open to anyone who’s eager to be a part of this unique and rapidly growing family.

TO GROW A HAPPY FAMILY, TOPPERS ALSO BELIEVES IN
GOING ABOVE AND BEYOND TO SUPPORT OUR TEAM.

A lot of brands claim to have superior support, but few growing brands can put their money where their mouths are. We have structured our support model to be that of a 500-unit brand. By behaving bigger, we will achieve even bigger growth:

40+

Toppers HQ Team
Members

Onsite IT, Marketing, &
Operations Grand Opening
Support

Toppers University Online Video Training

OUR LEADERSHIP


  • SCOTT GITTRICH


  • DAVID BIEDERMAN


  • MARK CAIRNS


  • SCOTT IVERSEN


  • TONY ELLIS


  • KENDALL RICHMOND


  • MARK WATT


  • DONETTE BEATTIE


  • ADAM OLDENBURG

  • SCOTT GITTRICH

    PRESIDENT & FOUNDER

    Scott’s unwavering affection for pizza became a full-fledged love affair when he decided to drop out of college to focus on a career at Domino’s after only two weeks on the job. The gamble paid off as he worked his way up through the company’s system. He stayed focused on having a successful career in the restaurant industry and he decided to create a pizza concept that delivered unique, fresh food made from scratch that rivaled anything available.

    “Pizza is the best food in the world,” Scott said. “There’s nothing that’s as celebratory and fun as pizza. It brings people together like no other product on earth.”

  • DAVID BIEDERMAN

    Chief Development Officer

    David brought his decades of restaurant industry experience to the Toppers table at the end of 2016. Prior to joining the Toppers Pizza team, he enjoyed a successful stint at Smashburger where he served as CDO and helped guide the better burger brand’s growth to more than 350 locations in less than nine years. Looking for the next hot concept on the verge of explosive growth, David discovered the “pizza passion” that has fueled Toppers Pizza and now spearheads franchise development efforts in new and emerging markets.

    “This is a next-generation company suited for next-generation franchisees,” Biederman said. “This is just the beginning for Toppers, and I’m eager to position this unparalleled opportunity in front of the right people to help propel the brand to a national presence.”

  • MARK CAIRNS

    DIRECTOR OF FRANCHISE DEVELOPMENT

    A superhero in both the kitchen and boardroom, Mark is central to Toppers’ mission for growth. Trailblazing new territories and recruiting new additions since joining the Toppers team back in January 2012; Mark has been spreading the Toppers credo and building upon the pizza industry’s booming growth.

    “The pizza industry is monstrous,” Mark said. “It’s a $40 billion industry and just continues to grow. We’re on track for 25% year over year unit growth for the next 5 years. We’re bigger and better than ever before.”

  • SCOTT IVERSEN

    VICE PRESIDENT OF MARKETING

    To say that pizza is Scott’s passion would be an understatement—it’s his life’s work. We’re proud to call him a veteran member of the Toppers team, clocking in 14 years and counting with us.

    After working his way up to general manager of Domino’s, Scott left for more creative pursuits as marketing coordinator at Country Kitchen International in 1999. Scott made his way into Toppers territory—first as director of franchise development, and then to his current post as VP of marketing in 2013.

    “We strive to be the best pizza company in the world by focusing on every aspect of the customer experience,” Scott said. “That’s why—as the Toppers tagline says—‘we never settle.’”

  • TONY ELLIS

    VP of Information Technology

    As a student at the University of Wisconsin-Whitewater, Tony spent many late nights chowing down on the brand’s famed Topperstix. Decades later, everything came full circle, and he’s now taking Toppers Pizza’s overall technology strategy, innovation and execution to the next level as VP of Information Technology. The pizza landscape has changed drastically due to the influence of technology and Ellis is keeping the brand ahead of the game in areas such as the mobile experience, POS system and driving advancements to streamline operations across the franchise system.

    “Technology needs to be a support system for our brand—not something that will slow us down. We want to continue focusing on what we’re really good at and what sets us apart from other pizza brands. By introducing better, faster and more streamlined technology to our system, we’ll be able to grow at a quicker rate than ever before.”

  • KENDALL RICHMOND

    CFO

    Kendall’s childhood dream was to become the coolest accountant on the planet, so it was only a matter of time before he landed in the middle of the Toppers Headquarters.

    From operations to franchising strategy, Kendall learned all the dos and doughn’ts of the pizza biz while serving at his posts as CFO at Cousins Subs and franchisee at Domino’s.

    “The economics and the model here work,” he said. “With a lot of franchises, it’s just a model, but Toppers backs it up and walks the talk.”

  • MARK WATT

    FRANCHISE OPERATIONS DIRECTOR

    Other than working a paper route as a kid, Mark Watt has spent his entire career in the restaurant industry. His introduction to the pizza world came in 1990 when he worked at Domino’s as a delivery driver. As fate would have it, his experience with the brand led to him meeting Scott Gittrich in the late 1990s. But it wouldn’t be until 2007 that Mark would find himself working at Toppers as the director of training. Now, as the franchise operations director, Mark is instrumental in making sure that customers get the experience they deserve.

    “Our goal is to connect with customers in a deeper way,” Mark said. “Never settle is baked into our mentality, and we strive to deliver a unique and better product with a better customer experience than our competition.”

  • DONETTE BEATTIE

    VP of Supply Chain

    A true master of the menu, Donette guides the ingredients that make Toppers Pizza so tantalizing to the taste buds. Armed with a degree in nutrition and food science, she joined Toppers with more than three decades of experience honing her craft at Sysco Food Services, Country Kitchen International, Culver’s and Steak ‘n’ Shake. Her creativity and commitment to efficiency guarantees that pizza fanatics will continue to have the most flavorful experience, while also keeping costs down for franchise owners in the system.

    “Toppers is a world-class business with a strong commitment to being the best in a competitive industry. We are in a very unique position that allows us to push out on the fringe of innovation and flavor trends and I want to inspire our team to ‘never settle’ and to continue to lead the charge with fun, on-trend flavors.”

  • ADAM OLDENBURG

    CORPORATE OPERATIONS DIRECTOR

    Much like Toppers founder Scott Gittrich, Adam was seduced by the pizza industry. As a delivery driver for Toppers, he fell in love with the brand almost immediately. He quickly rose through the ranks, eventually becoming one of Toppers’ most accomplished General Managers, recognized by receiving the company’s most distinguished award, “Manager of the Year”. Ten years since joining the ranks, Adam overseas 20+ company-owned locations – a number that has nearly doubled since he took over as Director of Corporate Operations in 2013. Adam abides by the core values that Toppers believes in: Live With Integrity, Have Fun, Build Something Special, Bring it With Passion and Give Customers What They Want.

SCOTT’S VIEWS
ON LEADERSHIP

Toppers has become the industry-defining company that it is today for one simple reason—we aren’t afraid to aim high. Whether it’s our executive team, franchisees or Team Members, we’re all believers in Toppers’ shared mission. We’re not afraid to challenge the status quo. And we’re unapologetically self-proclaimed dreamers. That’s what ultimately defines a leader—not a title. And nowhere will you find a stronger team working together to drive a brand forward than at Toppers Pizza.


READ SCOTT’S BLOG

CULTURE RESOURCES

There is no need to recreate the wheel. We love stories about awesome cultures. Here are a few of our favorites that will hopefully inspire
you to find a brand that will lead you to happiness.

STORIES ABOUT OUR FRANCHISEES

REQUEST INFORMATION: